Privacy Policy

Last Updated: May 27, 2026

This Privacy Policy describes how Timby Mobile ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you use our website at timbymobile.com and our games and apps, including Swipple (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

Information You Provide Directly

• Account Information: Email address, username, and password when you create an account
• Game Data: Game statistics, scores, progress, and gameplay history
• Communications: Any messages you send through in-app support or contact forms
• Device Information: Device type, operating system, and unique device identifiers

Information Collected Automatically

• Usage Data: Game activity, features used, gameplay duration, and interaction patterns
• Technical Data: IP address, device ID, crash reports, and performance metrics
• Location Data: Approximate location based on IP address (not precise GPS)
• Analytics: Information collected through Google Analytics and similar tools

Information from Third Parties

• Ad Services: Google AdMob collects data for personalized advertising
• Authentication: Google Play Services data if you use social login

2. How We Use Your Information

• Core App Functionality: Create and maintain your account, process and track gameplay, enable multiplayer features
• Improvement & Analytics: Analyze usage patterns to improve the Services, debug technical issues, develop new features
• Communications: Send you important updates about the Services, respond to support requests, send promotional content (with your consent)
• Advertising: Deliver personalized ads through Google AdMob, measure ad effectiveness
• Safety & Legal: Prevent fraud and unauthorized access, comply with legal obligations, enforce our Terms of Service

3. Data Sharing & Third Parties

We do not sell your personal data. However, we share information with:

• Google Play Services — Account authentication, multiplayer
• Google AdMob — Advertising & analytics
• Google Analytics — Usage analytics
• Firebase — Backend services & data storage

4. Data Retention

• Account Data: Retained as long as your account is active, plus 30 days after deletion
• Game Statistics: Retained for competitive leaderboard purposes
• Analytics Data: Automatically deleted after 14 months
• Crash Reports: Deleted after 90 days

You can request deletion of your account and associated data by emailing support@timbymobile.com

5. Data Security

We implement industry-standard security measures including encrypted data transmission (SSL/TLS), secure authentication protocols, regular security audits, and limited access to personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

A. Access & Control

• You can access and update your profile information anytime
• You can request a copy of your personal data
• You can request correction of inaccurate data

B. Opt-Out Options

• Ads: Disable personalized advertising in Google Ad Settings
• Analytics: Opt-out through your device settings
• Communications: Unsubscribe from promotional emails

C. Canada — PIPEDA & Provincial Laws

If you're in Canada, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Understand how your data is being used
• File a complaint with your provincial privacy commissioner

Applicable Laws: PIPEDA (Personal Information Protection and Electronic Documents Act) and provincial PECA laws.

D. United States — Federal & State Rights

• COPPA (Children's Privacy): If under 13, parents/guardians have special rights over data collection
• State Privacy Laws:
  • Virginia VOPA: Right to access, correct, delete, and opt-out of profiling
  • Colorado CPA: Right to access, delete, and opt-out of targeted advertising
  • California CCPA: Right to know, delete, opt-out, and non-discrimination

E. GDPR Rights (EU Users)

If you're in the EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("Right to be Forgotten")
• Restrict processing
• Data portability
• Lodge complaints with your local data protection authority

F. How to Exercise Your Rights

To request access, deletion, correction, or opt-out of your data:

📧 Email: support@timbymobile.com
🌐 Subject Line: "Privacy Request - [Your Name]"

Include in your request: Your full name, email address associated with your account, specific request (access, delete, correct, opt-out), and state/province/country of residence.

We will respond to valid requests within 30 days (or as required by applicable law).

7. Children's Privacy

Our Services are not intended for children under 13 (or the minimum age in your country). We do not knowingly collect data from children under 13. If we discover we've collected data from a child under 13, we will delete it immediately.

Parents/Guardians: If you believe your child has provided information to us, please contact support@timbymobile.com

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy in the Services. Your continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

📧 Email: support@timbymobile.com
🌐 Website: www.timbymobile.com